Privacy Policy
Your privacy matters to us. This policy explains how yulrovenapi collects, uses, and protects your personal information when you use our business automation services.
Last Updated: February 15, 2025
Information We Collect
We collect information you provide directly to us when using our business automation platform. This includes account registration details, business information, and communication preferences.
Personal Information
Technical Information
We automatically collect certain technical information when you access our services, including IP address, browser type, device information, and usage patterns. This helps us improve our platform and provide better service.
How We Use Your Information
Your information helps us deliver and improve our business automation services. We use this data to provide customer support, process payments, and send relevant service updates.
Purpose | Data Used | Legal Basis |
---|---|---|
Service delivery | Account and business information | Contract performance |
Customer support | Contact details and communication history | Legitimate interest |
Platform improvement | Usage data and feedback | Legitimate interest |
Security and fraud prevention | Technical and account information | Legitimate interest |
Data Sharing and Disclosure
We don't sell your personal information to third parties. We may share your data in specific circumstances outlined below, always ensuring appropriate safeguards are in place.
We only share your information when necessary to provide our services, comply with legal obligations, or protect the rights and safety of our users and business.
Service Providers
We work with trusted third-party service providers who help us operate our platform, process payments, and deliver customer support. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, to respond to legal process, or to protect the rights, property, or safety of yulrovenapi, our users, or others. This includes cooperating with law enforcement and regulatory authorities in Australia.
Your Rights and Choices
Under Australian privacy laws, including the Privacy Act 1988, you have important rights regarding your personal information. We're committed to helping you exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you. We'll provide this within 30 days of your request.
Correct Information
Update or correct inaccurate personal information in your account at any time through your account settings.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations we may have to retain certain data.
Withdraw Consent
Withdraw your consent for marketing communications or other processing activities where consent is the legal basis.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information below. We'll respond to your request within 30 days and may need to verify your identity for security purposes. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.
Data Security and Retention
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse.
Security Measures
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Account information is typically retained for the duration of your relationship with us plus seven years for business and tax record purposes. Marketing data is retained until you unsubscribe or request deletion.
International Data Transfers
While we primarily store and process your data within Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place.
Any international data transfers comply with Australian privacy laws and include appropriate contractual protections to ensure your information remains secure.
Overseas Service Providers
We may use cloud hosting services and customer support tools provided by companies in the United States and European Union. These providers are required to maintain equivalent levels of data protection through contractual agreements and certification schemes.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through our platform.
Notification Process
For minor updates, we'll post the revised policy on our website with an updated effective date. For material changes that affect how we use your personal information, we'll provide at least 30 days' advance notice and may require your consent for continued use of our services.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, we're here to help.
Phone: +61 417 960 942
Email: contact@yulrovenapi.com
Our privacy team typically responds to inquiries within two business days. For urgent privacy concerns, please call during business hours.
Contact Our Privacy Team